RAJAKUMARAN RISHANI

Travel Consultant

Business Bay, Dubai, UAE

Profile summary

Dedicated and result-driven UK Education Counsellor and Travel Consultant with years of progressive experience in international student advising, travel coordination, and customer relations. Proven ability to manage student admissions, visa processes, and travel arrangements while providing personalized guidance to clients from diverse backgrounds. Skilled in hotel and flight bookings, visa typing, and itinerary planning. Recognized for delivering exceptional service, resolving client concerns efficiently, and maintaining strong professional relationships. Seeking to contribute expertise in education consultancy or travel services within Dubai's dynamic and multicultural environment.

Key skills

Skills
Customer Service ExcellenceSchedule CoordinationWorkflow OptimizationInterpersonal CommunicationProblem-SolvingDecision-MakingTeam CollaborationTime ManagementProcess ImprovementBooking Systems & PlatformsVisa Typing & ProcessingOffice & Administrative ToolsPayment & InvoicingTravel ManagementMS Office SuiteCommunication Platforms EmailMarketing ToolsTravel Technology Proficiency (GDS, APIs, Mobile Apps)Destination Expertise (Specialized Knowledge of Regions/Types of Travel)Content Creation (Travel Writing, Photography, Video Editing)Social Media Marketing & Influencer Collaboration

Professional experience

Travel ConsultantJul 2025 - Present
Vipy Travels & Tourism LLC | DUBAI , UAE

Manage hotel reservations for corporate and individual clients through portals such as Booking.com, Expedia, and direct hotel systems. Handle visa application typing and documentation for UAE and international destinations (tourist, visit, and business visas). Coordinate with embassies, VFS centers, and clients for smooth visa processing. Arrange flight bookings, travel insurance, and holiday packages as per client requirements. Provide professional travel advice, ensuring accuracy and excellent customer service. Maintain booking records, prepare invoices, and handle payment follow- ups. Support walk-in and online clients with quick turnaround and attention to detail.

UK Education Sales ConsultantFeb 2024 - Apr 2025
IDP Education (Pvt) Ltd | Colombo, Sri Lanka

Advise students on suitable UK universities and courses based on their academic interests, career aspirations, and personal preferences. Discuss options for undergraduate, postgraduate, and foundation programmes across various disciplines. Guide students through the entire university application process. Assist students with understanding and completing visa applications, ensuring compliance with UK immigration policies and regulations. Help students prepare for interviews and provide advice on scholarships, and funding options. Provide insights into the career prospects associated with various degrees and institutions. Offer advice on internships, placements, and networking opportunities to enhance career outcomes post-graduation. Participate in marketing campaigns aimed at promoting UK education opportunities. Develop and maintain relationships with educational partners, ensuring an up- to-date understanding of available courses, entry requirements, and scholarships. Provide continuous support for students throughout their journey, offering advice and guidance before, during, and after their transition to studying in the UK.

Student E- Sales ConsultantDec 2022 - Jan 2024
IDP Education (Pvt) Ltd | Colombo, Sri Lanka

Provide personalised online counselling to prospective international students,helping them navigate the application process for UK universities. Offer advice on course selection, university options, visa requirements, and thecultural adjustment to life in the UK. Assist students in completing application forms, personal statements, and otherapplications and secure their place at a UK university.essential documentation remotely. Address queries regarding university rankings, fees, scholarships, and student accommodation options. Develop and implement strategies to convert prospective international students into confirmed applicants for UK universities. Use targeted follow-up techniques to encourage students to complete their applications and secure their place at a UK university.

Bank CoordinatorMay 2021 - Dec 2022
RS Premier International (Pvt) Ltd | Colombo, Sri Lanka

Monitored and managed delinquent accounts to ensure timely recovery of outstanding payments. Contacted clients via phone, email, and in-person visits to negotiate and arrange repayment plans. Maintained detailed records of recovery activities, follow-ups, and client interactions. Liaised with legal and finance teams to escalate unresolved or high-risk cases. Ensured all recovery processes complied with company policies and regulatory requirements. Provided regular reports on collection status, recovery rates, and account performance to management.

Student Sales ConsultantJan 2020 - Jan 2019
Nation Plus 2 | Colombo, Sri Lanka

Performed administrative duties, ensuring smooth day-to-day operations. Handled inquiries via calls, chats, and social media platforms, providing timely and accurate responses. Coordinated with foreign agencies and universities regarding program offers and vacancies. Managed promotional campaigns and conducted workshops to increase engagement and awareness. Assisted clients with visa processes and provided tailored guidance for academic applications. Delivered clear and concise information to clients, aligning with their specific requirements

Aari Fashion DesignerSep 2019 - Mar 2020
Chaanya Aari | Colombo, Sri Lanka

Designed saree blouses and Aari embroidery pieces aligned with current fashion trends and tailored to individual customer preferences. Provided expert styling advice to help clients achieve unique and personalized looks. Taught stitching techniques and guided individuals in mastering Aari embroidery. Supported sales and promotional activities to enhance brand visibility and drive customer engagement.

Education

High School or equivalentJan 2014 - Present
Readway International College